JOB DESCRIPTION
JOB DESCRIPTION
Catek Technical Services Inc is hiring: Rigger-Telecommunications (4 positions)
Work Location: Various
Salary: $32-34/hr (35 hours weekly)
Benefits: Free parking available, Transportation provided by employer, Learning/training paid by employer Group insurance benefits
Job requirements: Languages: English Education: Secondary (high) school graduation certificate or equivalent experience Experience: 1 year to less than 2 years Own Tools/Equipment: Steel-toed safety boots Security and Safety: Criminal record check Transportation/Travel Information: Willing to travel, Travel expenses paid by employer, Willing to travel for extended periods Work Conditions and Physical Capabilities: Fast-paced environment, Tight deadlines, Repetitive tasks, Handling heavy loads, Physically demanding, Manual dexterity, Attention to detail, Ability to distinguish between colours, Bending, crouching, kneeling Work Location Information: Various locations Work Site Environment: Outdoors, At heights, Confined spaces Personal Suitability: Flexibility, Judgement, Reliability, Organized Additional Skills: Complete and maintain test and service reports, Read and interpret blueprints, Climb and work aloft on poles, ladders or other support structures Equipment and Machinery Experience: Single line, Coaxial line, Fibre optics, Copper Major Work Area: Installation, Maintenance, Repair, Service Specific Skills: Install and maintain aerial and underground telephone equipment, Test equipment to locate transmission faults, Install trunking systems, circuits and equipment, Determine nature, cause and location of trouble, Inspect and test trunking systems, Splice, join and connect wires, Repair or replace defective telephone equipment
Work Setting: Telecommunications company
The employer accepts applications from: Canadian citizens and permanent residents of Canada. Other candidates with or without a valid Canadian work permit.
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Apprentices, Indigenous people, Persons with disabilities, Newcomers to Canada, Seniors, Students, Veterans, Visible minorities, Youth
Aug 16, 2023
FEATURED
SPONSORED
Full time
JOB DESCRIPTION
JOB DESCRIPTION
Catek Technical Services Inc is hiring: Rigger-Telecommunications (4 positions)
Work Location: Various
Salary: $32-34/hr (35 hours weekly)
Benefits: Free parking available, Transportation provided by employer, Learning/training paid by employer Group insurance benefits
Job requirements: Languages: English Education: Secondary (high) school graduation certificate or equivalent experience Experience: 1 year to less than 2 years Own Tools/Equipment: Steel-toed safety boots Security and Safety: Criminal record check Transportation/Travel Information: Willing to travel, Travel expenses paid by employer, Willing to travel for extended periods Work Conditions and Physical Capabilities: Fast-paced environment, Tight deadlines, Repetitive tasks, Handling heavy loads, Physically demanding, Manual dexterity, Attention to detail, Ability to distinguish between colours, Bending, crouching, kneeling Work Location Information: Various locations Work Site Environment: Outdoors, At heights, Confined spaces Personal Suitability: Flexibility, Judgement, Reliability, Organized Additional Skills: Complete and maintain test and service reports, Read and interpret blueprints, Climb and work aloft on poles, ladders or other support structures Equipment and Machinery Experience: Single line, Coaxial line, Fibre optics, Copper Major Work Area: Installation, Maintenance, Repair, Service Specific Skills: Install and maintain aerial and underground telephone equipment, Test equipment to locate transmission faults, Install trunking systems, circuits and equipment, Determine nature, cause and location of trouble, Inspect and test trunking systems, Splice, join and connect wires, Repair or replace defective telephone equipment
Work Setting: Telecommunications company
The employer accepts applications from: Canadian citizens and permanent residents of Canada. Other candidates with or without a valid Canadian work permit.
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Apprentices, Indigenous people, Persons with disabilities, Newcomers to Canada, Seniors, Students, Veterans, Visible minorities, Youth
This is a Remote role which means you get to work from home!
At Rogers, we put our customers first in everything we do. We’re committed to creating best-in-class customer experiences for millions of Canadians from coast-to-coast-to-coast. Our Customer Experience team is energetic, empathetic, and dedicated to making a difference – they're passionate about people and ready to do whatever it takes to keep us connected to a world of possibilities and the memorable moments that matter most. If you're someone who's excited by a challenge, takes initiative, and moved to make a difference, you'll find success here. We’re growing our customer experience teams and are looking for team members who are committed to make more possible for our customers and Canadians every day. Think you’re up for the challenge and the fun? If so, consider the following opportunity:
Customer Solutions Specialist – Loyalty Operations
At Rogers, our customers are our top priority, and the team members who work with our customers each day are our biggest asset. We provide world class service by connecting to our customers, understanding their needs and offering value-based solutions.
Are you someone who cares about people? Do you get excited about the latest products and services in the market? Do you like to problem solve and come up with winning solutions? Do you enjoy building new skills and taking on new challenges? If so, you’d be a great fit for our Loyalty team!
You get to:
Connect with our customers to identify the products and services that will best meet their needs and to build long-term meaningful relationships
Build Loyalty with our customers by providing value based solutions
Act as an advocate and provide feedback on offers, programs, and processes on behalf of your customers and colleagues
Contribute to key business metrics including OTE (Own The Experience) and revenue
Participate in a robust learning program designed to build your communication skills, product knowledge, and ability to provide an enhanced customer experience
Receive and apply regular coaching and feedback from your leadership team to support your development and performance
Be part of a highly engaged team of solutions specialists supporting Canadians coast to coast
You should have:
2-5 Years of experience working in customer service and customer retention programs
An awareness of the market and consumer trends, including the latest wireless and residential products and services provided by Rogers and our competitors
A track record of owning problems end to end, to come to a productive resolution
An ability to build rapport, listen actively and effectively, and communicate clearly and concisely
A history of demonstrating positive business results and building collaborative relationships
A genuine passion for providing a world class customer experience
A flexible schedule and experience navigating computer systems and tools
Experience deescalating customers while problem solving
Schedule: Full time Shift: Variable Length of Contract: Not Applicable (Regular Position) Work Location: 1600 - 4710 Kingsway (351), Burnaby, BC Travel Requirements: Up to 10% Posting Category/Function: Call Centre Operations & Customer Service / Sales Requisition ID: 263772 Together, we'll make more possible, and these six shared values guide and define our work:
Our people are at the heart of our success
Our customers come first. They inspire everything we do
We do what’s right, each and every day
We believe in the power of new ideas
We work as one team, with one vision
We give back to our communities and protect our environment
What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Rogers FAQ. Posting Notes: Customer Experience
Sep 26, 2022
FEATURED
SPONSORED
Full time
This is a Remote role which means you get to work from home!
At Rogers, we put our customers first in everything we do. We’re committed to creating best-in-class customer experiences for millions of Canadians from coast-to-coast-to-coast. Our Customer Experience team is energetic, empathetic, and dedicated to making a difference – they're passionate about people and ready to do whatever it takes to keep us connected to a world of possibilities and the memorable moments that matter most. If you're someone who's excited by a challenge, takes initiative, and moved to make a difference, you'll find success here. We’re growing our customer experience teams and are looking for team members who are committed to make more possible for our customers and Canadians every day. Think you’re up for the challenge and the fun? If so, consider the following opportunity:
Customer Solutions Specialist – Loyalty Operations
At Rogers, our customers are our top priority, and the team members who work with our customers each day are our biggest asset. We provide world class service by connecting to our customers, understanding their needs and offering value-based solutions.
Are you someone who cares about people? Do you get excited about the latest products and services in the market? Do you like to problem solve and come up with winning solutions? Do you enjoy building new skills and taking on new challenges? If so, you’d be a great fit for our Loyalty team!
You get to:
Connect with our customers to identify the products and services that will best meet their needs and to build long-term meaningful relationships
Build Loyalty with our customers by providing value based solutions
Act as an advocate and provide feedback on offers, programs, and processes on behalf of your customers and colleagues
Contribute to key business metrics including OTE (Own The Experience) and revenue
Participate in a robust learning program designed to build your communication skills, product knowledge, and ability to provide an enhanced customer experience
Receive and apply regular coaching and feedback from your leadership team to support your development and performance
Be part of a highly engaged team of solutions specialists supporting Canadians coast to coast
You should have:
2-5 Years of experience working in customer service and customer retention programs
An awareness of the market and consumer trends, including the latest wireless and residential products and services provided by Rogers and our competitors
A track record of owning problems end to end, to come to a productive resolution
An ability to build rapport, listen actively and effectively, and communicate clearly and concisely
A history of demonstrating positive business results and building collaborative relationships
A genuine passion for providing a world class customer experience
A flexible schedule and experience navigating computer systems and tools
Experience deescalating customers while problem solving
Schedule: Full time Shift: Variable Length of Contract: Not Applicable (Regular Position) Work Location: 1600 - 4710 Kingsway (351), Burnaby, BC Travel Requirements: Up to 10% Posting Category/Function: Call Centre Operations & Customer Service / Sales Requisition ID: 263772 Together, we'll make more possible, and these six shared values guide and define our work:
Our people are at the heart of our success
Our customers come first. They inspire everything we do
We do what’s right, each and every day
We believe in the power of new ideas
We work as one team, with one vision
We give back to our communities and protect our environment
What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Rogers FAQ. Posting Notes: Customer Experience
This is a remote role which means you get to work from home!
At Rogers, we put our customers first in everything we do. We’re committed to creating best-in-class customer experiences for millions of Canadians from coast-to-coast-to-coast. Our Customer Experience team is energetic, empathetic, and dedicated to making a difference – they're passionate about people and ready to do whatever it takes to keep us connected to a world of possibilities and the memorable moments that matter most. If you're someone who's excited by a challenge, takes initiative, and moved to make a difference, you'll find success here. We’re growing our customer experience teams and are looking for team members who are committed to make more possible for our customers and Canadians every day.
We support and encourage employees to find long term success and explore opportunities that play to their individual strengths and passions. We value lateral moves as much as vertical promotions – we believe all roles should develop your skills, broaden your experience, and help you continue on a journey to building a rewarding career at Rogers.
We’ve established a new set of internal hiring rules to help you find long-term success at Rogers. Click here to access Your Career @ Rogers – Ground Rules and become familiar with the new requirements. Wondering what it takes to join our team? Click here to try our interactive experience. We recommend that you use Chrome, Safari, Firefox or Internet Explorer 11.37 or above. You can also try it on your mobile device!
Think you’re up for the challenge and the fun? If so, consider the following opportunity!
We're hiring for Technical Support Consultants - Work From Home to join our frontline team on November 14,2022. In this role, you will be supporting customers with their Ignite products and services.
At Rogers, we provide world-class service by connecting to our customers, analyzing their needs, and offering customized solutions. If you're someone who cares about people, builds rapport easily, and is genuinely invested in helping others, you'd be a great fit for our team!
You are:
Empathetic – You are someone who is able to show understanding and relate to the customer
Outgoing – You are someone who is friendly and approachable
Patient – You are someone who regardless of situation is able to support the customer in a tactful and effective manner
Genuine – You are someone who is authentic in your interaction with customers
Knowledgeable – You are someone who is comfortable learning new computer systems and various applications
You get to:
Connect and build rapport with customers by actively listening and asking the right questions
Troubleshoot customer connectivity issues
Promote and recommend the latest products and services to customers
Make customers lives easier by providing them with value-add services
You should have:
Past experience in a customer service or technical support role, preferably in a call center environment
A flexible schedule
An ability to navigate multiple computer systems
An ability to troubleshoot and resolve customer issues in a timely manner
Expert communication and listening skills
We have a remote-friendly culture. In this role, you will be working from home permanently as long as you meet our requirements which include, but are not limited to, a quiet workspace and the required internet bandwidth.
Wondering what it takes to join our team? Click here to see where your career will take you!
Schedule: Part Time
Shift: Variable Length of Contract: Not Applicable (Regular Position) Work Location: Remote Travel Requirements: None Posting Category/Function: Call Centre Operations & Technical Support Requisition ID: 276706 Together, we'll make more possible, and these six shared values guide and define our work:
Our people are at the heart of our success
Our customers come first. They inspire everything we do
We do what’s right, each and every day
We believe in the power of new ideas
We work as one team, with one vision
We give back to our communities and protect our environment
What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Rogers FAQ. Posting Notes: Customer Experience
Sep 15, 2022
FEATURED
SPONSORED
Part time
This is a remote role which means you get to work from home!
At Rogers, we put our customers first in everything we do. We’re committed to creating best-in-class customer experiences for millions of Canadians from coast-to-coast-to-coast. Our Customer Experience team is energetic, empathetic, and dedicated to making a difference – they're passionate about people and ready to do whatever it takes to keep us connected to a world of possibilities and the memorable moments that matter most. If you're someone who's excited by a challenge, takes initiative, and moved to make a difference, you'll find success here. We’re growing our customer experience teams and are looking for team members who are committed to make more possible for our customers and Canadians every day.
We support and encourage employees to find long term success and explore opportunities that play to their individual strengths and passions. We value lateral moves as much as vertical promotions – we believe all roles should develop your skills, broaden your experience, and help you continue on a journey to building a rewarding career at Rogers.
We’ve established a new set of internal hiring rules to help you find long-term success at Rogers. Click here to access Your Career @ Rogers – Ground Rules and become familiar with the new requirements. Wondering what it takes to join our team? Click here to try our interactive experience. We recommend that you use Chrome, Safari, Firefox or Internet Explorer 11.37 or above. You can also try it on your mobile device!
Think you’re up for the challenge and the fun? If so, consider the following opportunity!
We're hiring for Technical Support Consultants - Work From Home to join our frontline team on November 14,2022. In this role, you will be supporting customers with their Ignite products and services.
At Rogers, we provide world-class service by connecting to our customers, analyzing their needs, and offering customized solutions. If you're someone who cares about people, builds rapport easily, and is genuinely invested in helping others, you'd be a great fit for our team!
You are:
Empathetic – You are someone who is able to show understanding and relate to the customer
Outgoing – You are someone who is friendly and approachable
Patient – You are someone who regardless of situation is able to support the customer in a tactful and effective manner
Genuine – You are someone who is authentic in your interaction with customers
Knowledgeable – You are someone who is comfortable learning new computer systems and various applications
You get to:
Connect and build rapport with customers by actively listening and asking the right questions
Troubleshoot customer connectivity issues
Promote and recommend the latest products and services to customers
Make customers lives easier by providing them with value-add services
You should have:
Past experience in a customer service or technical support role, preferably in a call center environment
A flexible schedule
An ability to navigate multiple computer systems
An ability to troubleshoot and resolve customer issues in a timely manner
Expert communication and listening skills
We have a remote-friendly culture. In this role, you will be working from home permanently as long as you meet our requirements which include, but are not limited to, a quiet workspace and the required internet bandwidth.
Wondering what it takes to join our team? Click here to see where your career will take you!
Schedule: Part Time
Shift: Variable Length of Contract: Not Applicable (Regular Position) Work Location: Remote Travel Requirements: None Posting Category/Function: Call Centre Operations & Technical Support Requisition ID: 276706 Together, we'll make more possible, and these six shared values guide and define our work:
Our people are at the heart of our success
Our customers come first. They inspire everything we do
We do what’s right, each and every day
We believe in the power of new ideas
We work as one team, with one vision
We give back to our communities and protect our environment
What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Rogers FAQ. Posting Notes: Customer Experience
At Rogers, our retail team is the heart of our success. They don’t just embrace the latest technology and content—it's part of who they are. They're outgoing and approachable team members who want to share their knowledge and experience with others. They understand that our customers rely on technology to enhance and simplify their lives and they're excited to show customers how our latest products and services can help.
We’re growing our teams and are looking for retail representatives who are committed to innovating by sharing ideas that have real business impacts and creating a best-in-class customer experience for our communities and neighbours in our retail stores from coast-to-coast-to-coast.
Let’s help make your passion for the latest technology a career possible. Consider the following opportunity!
In Retail, we believe our people are the heart of our success. We don’t just embrace the latest technology and content - it’s part of who we are. We dive deep into how our products and services enhance our customer’s lives and we’re excited to show them how our technology can make more possible each and every day. We put our customers first in everything we do, and we’re committed to creating best-in-class customer experiences by connecting with our customers in our stores from coast-to-coast-to-coast. This is an opportunity for you to have a role that is both challenging and rewarding and helps build transferrable lifetime skills.
Life at Retail – What We Offer…
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We invest in our people to unleash their potential so we can win as a team! As part of the team, you will have access to a ton of amazing resources, discounts, and perks. To name a few:
Competitive base pay plus commissions
Unlimited access to Headspace Premium for mindfulness training
Access to a virtual walk in clinic to connect with Healthcare Professionals from home
LIVX – Fitness Membership to attend classes virtually
Company matching contributions to charities you support
Paid time off for volunteering
Great benefits, pension plan, RRSP, TFSA and Wealth Accumulation Plan
Employee discounts that can offer up to 50% off our products and services
Leadership development, Mentorship and Coaching programs
We genuinely care about each other and we’re committed to fostering an inclusive and diverse workplace at Rogers so all of our team members can bring their whole selves to work. We have employee resource groups that build awareness and a culture of allyship for equity-seeking groups, including groups representing People of Colour, LGBTQ2S+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes you different makes us great.
https://youtu.be/i8Cp-R42LtI
What We’re Looking for…
We’re looking for someone who is passionate about connecting with our customers and genuinely wants to help find the best product to meet their needs. Someone who has a deep passion to listen and genuinely want to help each person they connect with. This role is fast-paced, and the environment is ever changing. You will be challenged to ask the right questions to unlock the appropriate solutions. You will foster collaboration within your team and other departments in efforts to provide world class customer service.
What You’ll Do…
Our customers come first, and they inspire everything we do. As part of our team, your analytical expertise will be used showcase how our products and services can help make their possible everyday. You will have the opportunity to connect, develop relationships, and offer value-added solutions to customers in your local community. You will receive ongoing training and development to ensure you have all the necessary skills to navigate our systems and find the solutions and/or the products that best suit our customers. We are there when our customers need us so you will have the ability to work a flexible schedule.
Who You Are…
High School Diploma or equivalent
Expert in communication and listening
Strong analytical and problem-solving skills
Skilled in delivering exceptional customer service and sales experience
Ability to work a flexible schedule (min 20 hours/week)
Navigate multiple computer systems and multitask
We are building for tomorrow and as we plan for the future to make more possible for our customers, we believe it starts with our retail team. At Rogers, your journey is filled with limitless possibilities - let’s make your possible.
As part of the recruitment process, candidates will be required to complete an online assessment and provide consent for and successfully pass a criminal background check.
Schedule: Part time Shift: Variable Length of Contract: Not Applicable (Regular Position) Work Location: 670 University Avenue Unit 21 (5191), Charlottetown, PE Travel Requirements: None Posting Category/Function: Retail (In Store / Hourly) & Sales and Service Requisition ID: 270568 Together, we'll make more possible, and these six shared values guide and define our work:
Our people are at the heart of our success
Our customers come first. They inspire everything we do
We do what’s right, each and every day
We believe in the power of new ideas
We work as one team, with one vision
We give back to our communities and protect our environment
What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Rogers FAQ. Posting Notes: Retail
Sep 15, 2022
FEATURED
SPONSORED
Part time
At Rogers, our retail team is the heart of our success. They don’t just embrace the latest technology and content—it's part of who they are. They're outgoing and approachable team members who want to share their knowledge and experience with others. They understand that our customers rely on technology to enhance and simplify their lives and they're excited to show customers how our latest products and services can help.
We’re growing our teams and are looking for retail representatives who are committed to innovating by sharing ideas that have real business impacts and creating a best-in-class customer experience for our communities and neighbours in our retail stores from coast-to-coast-to-coast.
Let’s help make your passion for the latest technology a career possible. Consider the following opportunity!
In Retail, we believe our people are the heart of our success. We don’t just embrace the latest technology and content - it’s part of who we are. We dive deep into how our products and services enhance our customer’s lives and we’re excited to show them how our technology can make more possible each and every day. We put our customers first in everything we do, and we’re committed to creating best-in-class customer experiences by connecting with our customers in our stores from coast-to-coast-to-coast. This is an opportunity for you to have a role that is both challenging and rewarding and helps build transferrable lifetime skills.
Life at Retail – What We Offer…
<>
We invest in our people to unleash their potential so we can win as a team! As part of the team, you will have access to a ton of amazing resources, discounts, and perks. To name a few:
Competitive base pay plus commissions
Unlimited access to Headspace Premium for mindfulness training
Access to a virtual walk in clinic to connect with Healthcare Professionals from home
LIVX – Fitness Membership to attend classes virtually
Company matching contributions to charities you support
Paid time off for volunteering
Great benefits, pension plan, RRSP, TFSA and Wealth Accumulation Plan
Employee discounts that can offer up to 50% off our products and services
Leadership development, Mentorship and Coaching programs
We genuinely care about each other and we’re committed to fostering an inclusive and diverse workplace at Rogers so all of our team members can bring their whole selves to work. We have employee resource groups that build awareness and a culture of allyship for equity-seeking groups, including groups representing People of Colour, LGBTQ2S+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes you different makes us great.
https://youtu.be/i8Cp-R42LtI
What We’re Looking for…
We’re looking for someone who is passionate about connecting with our customers and genuinely wants to help find the best product to meet their needs. Someone who has a deep passion to listen and genuinely want to help each person they connect with. This role is fast-paced, and the environment is ever changing. You will be challenged to ask the right questions to unlock the appropriate solutions. You will foster collaboration within your team and other departments in efforts to provide world class customer service.
What You’ll Do…
Our customers come first, and they inspire everything we do. As part of our team, your analytical expertise will be used showcase how our products and services can help make their possible everyday. You will have the opportunity to connect, develop relationships, and offer value-added solutions to customers in your local community. You will receive ongoing training and development to ensure you have all the necessary skills to navigate our systems and find the solutions and/or the products that best suit our customers. We are there when our customers need us so you will have the ability to work a flexible schedule.
Who You Are…
High School Diploma or equivalent
Expert in communication and listening
Strong analytical and problem-solving skills
Skilled in delivering exceptional customer service and sales experience
Ability to work a flexible schedule (min 20 hours/week)
Navigate multiple computer systems and multitask
We are building for tomorrow and as we plan for the future to make more possible for our customers, we believe it starts with our retail team. At Rogers, your journey is filled with limitless possibilities - let’s make your possible.
As part of the recruitment process, candidates will be required to complete an online assessment and provide consent for and successfully pass a criminal background check.
Schedule: Part time Shift: Variable Length of Contract: Not Applicable (Regular Position) Work Location: 670 University Avenue Unit 21 (5191), Charlottetown, PE Travel Requirements: None Posting Category/Function: Retail (In Store / Hourly) & Sales and Service Requisition ID: 270568 Together, we'll make more possible, and these six shared values guide and define our work:
Our people are at the heart of our success
Our customers come first. They inspire everything we do
We do what’s right, each and every day
We believe in the power of new ideas
We work as one team, with one vision
We give back to our communities and protect our environment
What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Rogers FAQ. Posting Notes: Retail
This is a Remote role which means you get to work from home!
At Rogers, we put our customers first in everything we do. We’re committed to creating best-in-class customer experiences for millions of Canadians from coast-to-coast-to-coast. Our Customer Experience team is energetic, empathetic, and dedicated to making a difference – they're passionate about people and ready to do whatever it takes to keep us connected to a world of possibilities and the memorable moments that matter most. If you're someone who's excited by a challenge, takes initiative, and moved to make a difference, you'll find success here. We’re growing our customer experience teams and are looking for team members who are committed to make more possible for our customers and Canadians every day. Think you’re up for the challenge and the fun? If so, consider the following opportunity:
At Consumer Care, we believe our people are the heart of our success. We take pride in connecting Canadians to a world of possibilities and the moments that matter most in their lives by providing the very best wireless, residential and media to Canadians. We are leading the way in 5G for both coverage and reliability. Consumer Care is an opportunity for you to build something amazing, while accelerating your career. Together we can make more possible.
Life at Consumer Care – What We Offer
<<follow us to see more of life @ Rogers or follow us on LinkedIn>>
We invest in our people to unleash their potential so we can win as a team! As part of the team, you will have access to a ton of amazing resources, discounts and perks. To name a few:
Unlimited access to Headspace Premium for mindfulness training
Access to a virtual walk in clinic to connect with Healthcare Professionals from home
LIVX – Fitness Membership to attend classes virtually
Company matching contributions to charities you support
Paid time off for volunteering
Great benefits, pension plan, RRSP, TFSA and Wealth Accumulation Plan
Employee discounts to our products and services
Leadership development, Mentorship and Coaching programs
Work from home as of day 1
We genuinely care about each other and we’re committed to fostering an inclusive and diverse workplace at Rogers so all of our team members can bring their whole selves to work. We have employee resource groups that build awareness and a culture of allyship for equity-seeking groups, including groups representing People of Colour, LGBTQ2S+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes you different makes us great.
https://youtu.be/4qns5egM0vU
What We’re Looking for
We’re looking for someone who will bring enthusiasm and a positive attitude to the work they do. Someone who has a deep passion to listen and genuinely want to help each person they connect with. This role is fast-paced, and the environment is ever changing. You will be challenged to ask the right questions to unlock the appropriate solutions while recommending our products and services to our customers. You will foster collaboration within your team and other departments in efforts to help us work efficiently and provide world class customer service.
What You’ll Do
Our customers come first, and they inspire everything we do. As part of our team, you will be providing world class customer service by connecting with our customers, analyzing their needs and offering customized solutions. You will receive ongoing training and development to ensure you have all the necessary skills to navigate through our systems to find the solutions and/or the products that best suit our customers. We are there when our customers need us so you will have the ability to work a flexible schedule. You will be speaking to different people from across Canada.
Who You Are
High School Diploma or equivalent
1+ years of customer interaction in a professional role, either face to face or over the phone
Expert in communication and listening
Strong analytical and problem-solving skills
Ability to work a flexible schedule
Navigate multiple computer systems
Multitasking
We have a remote-friendly culture. In this role, you will be working from home permanently as long as you meet our requirements which include, but are not limited to, a quiet workspace and the required internet bandwidth. You must also reside within 250km of (insert location) HQ to be eligible.
Schedule: Full time Shift: Variable Length of Contract: Not Applicable (Regular Position) Work Location: 1600 330 Portage Ave. (079), Winnipeg, MB Travel Requirements: None Posting Category/Function: Call Centre Operations & Customer Service / Sales Requisition ID: 276306 Together, we'll make more possible, and these six shared values guide and define our work:
Our people are at the heart of our success
Our customers come first. They inspire everything we do
We do what’s right, each and every day
We believe in the power of new ideas
We work as one team, with one vision
We give back to our communities and protect our environment
What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Rogers FAQ. Posting Notes: Customer Experience
Sep 14, 2022
FEATURED
SPONSORED
Full time
This is a Remote role which means you get to work from home!
At Rogers, we put our customers first in everything we do. We’re committed to creating best-in-class customer experiences for millions of Canadians from coast-to-coast-to-coast. Our Customer Experience team is energetic, empathetic, and dedicated to making a difference – they're passionate about people and ready to do whatever it takes to keep us connected to a world of possibilities and the memorable moments that matter most. If you're someone who's excited by a challenge, takes initiative, and moved to make a difference, you'll find success here. We’re growing our customer experience teams and are looking for team members who are committed to make more possible for our customers and Canadians every day. Think you’re up for the challenge and the fun? If so, consider the following opportunity:
At Consumer Care, we believe our people are the heart of our success. We take pride in connecting Canadians to a world of possibilities and the moments that matter most in their lives by providing the very best wireless, residential and media to Canadians. We are leading the way in 5G for both coverage and reliability. Consumer Care is an opportunity for you to build something amazing, while accelerating your career. Together we can make more possible.
Life at Consumer Care – What We Offer
<<follow us to see more of life @ Rogers or follow us on LinkedIn>>
We invest in our people to unleash their potential so we can win as a team! As part of the team, you will have access to a ton of amazing resources, discounts and perks. To name a few:
Unlimited access to Headspace Premium for mindfulness training
Access to a virtual walk in clinic to connect with Healthcare Professionals from home
LIVX – Fitness Membership to attend classes virtually
Company matching contributions to charities you support
Paid time off for volunteering
Great benefits, pension plan, RRSP, TFSA and Wealth Accumulation Plan
Employee discounts to our products and services
Leadership development, Mentorship and Coaching programs
Work from home as of day 1
We genuinely care about each other and we’re committed to fostering an inclusive and diverse workplace at Rogers so all of our team members can bring their whole selves to work. We have employee resource groups that build awareness and a culture of allyship for equity-seeking groups, including groups representing People of Colour, LGBTQ2S+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes you different makes us great.
https://youtu.be/4qns5egM0vU
What We’re Looking for
We’re looking for someone who will bring enthusiasm and a positive attitude to the work they do. Someone who has a deep passion to listen and genuinely want to help each person they connect with. This role is fast-paced, and the environment is ever changing. You will be challenged to ask the right questions to unlock the appropriate solutions while recommending our products and services to our customers. You will foster collaboration within your team and other departments in efforts to help us work efficiently and provide world class customer service.
What You’ll Do
Our customers come first, and they inspire everything we do. As part of our team, you will be providing world class customer service by connecting with our customers, analyzing their needs and offering customized solutions. You will receive ongoing training and development to ensure you have all the necessary skills to navigate through our systems to find the solutions and/or the products that best suit our customers. We are there when our customers need us so you will have the ability to work a flexible schedule. You will be speaking to different people from across Canada.
Who You Are
High School Diploma or equivalent
1+ years of customer interaction in a professional role, either face to face or over the phone
Expert in communication and listening
Strong analytical and problem-solving skills
Ability to work a flexible schedule
Navigate multiple computer systems
Multitasking
We have a remote-friendly culture. In this role, you will be working from home permanently as long as you meet our requirements which include, but are not limited to, a quiet workspace and the required internet bandwidth. You must also reside within 250km of (insert location) HQ to be eligible.
Schedule: Full time Shift: Variable Length of Contract: Not Applicable (Regular Position) Work Location: 1600 330 Portage Ave. (079), Winnipeg, MB Travel Requirements: None Posting Category/Function: Call Centre Operations & Customer Service / Sales Requisition ID: 276306 Together, we'll make more possible, and these six shared values guide and define our work:
Our people are at the heart of our success
Our customers come first. They inspire everything we do
We do what’s right, each and every day
We believe in the power of new ideas
We work as one team, with one vision
We give back to our communities and protect our environment
What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Rogers FAQ. Posting Notes: Customer Experience
As a Service Representative you will sell all types of products and services in our Yorkton SaskTel Store. Your goal is to offer a positive customer experience by identifying the customer's needs and requirements, recommending solutions to benefit the customer and finalizing the sale. You will be responsible for handling a variety of customer inquiries and you must be comfortable working in an environment that has a strong sales focus.
Interested candidates should have past experience in sales roles and a proven sales track record.
Key Responsibilities
Persuasively promotes the sale of products and/or services in a competitive environment in order to meet sales targets.
Determines customer needs and recommends solutions to the customer, utilizing support personnel as required.
Handles device hardware and accessory setup, reviews customer contracts, and educates/informs customers about their services.
Develops and maintains a knowledge of SaskTel’s products, services, systems, and pricing options.
Handles all customer inquires/complaints and resolves issues in a timely, professional manner in order to meet customer service and productivity targets, and positively contributes to customer survey results.
Arranges customer security deposits, and handles cash and payments.
Captures customer requirements, reviews customer request work orders for accuracy, and adjusts/corrects errors and/or omissions on customer accounts.
Participates in sales campaigns and retention activities on an initiated and/or demand basis.
Deals with customers for the purpose of retail sales, product returns and repairs, trade shows, equipment demonstrations, organizing product displays, and may be required to attend customer premises.
Qualifications
Previous sales experience and a proven sales track record.
Excellent communication skills and the ability to deal effectively with others.
Knowledge of SaskTel's products and services.
Knowledge of computers and various software applications.
Demonstrated ability to perform multiple tasks.
Keyboarding skills of 20 WPM.
Analytical, problem solving and decision-making skills.
Ability to plan and organize in a self-directed and public environment
Ability to work under continual pressure and demonstrate the flexibility to work in a constantly changing environment.
Successful completion of prescribed training courses. Testing Information for the Position
Please check your email frequently as this will be the primary method of contact.
If you are shortlisted for this position, you will be emailed an online assessment to the email address you provide in your application. Please complete this assessment within 48 hours of receipt.
Our online test is administered through our testing company called SHL. This is a multiple choice test that is used to measure your sales ability and customer service skills. Please take note that some sections are timed.
You will be contacted via email or phone to discuss the result of your testing.
If you pass the online test, you may be invited in for an interview depending on how many candidates pass the initial testing.
During the interview you will be asked to complete a face to face sales simulation with the hiring managers. More details will be provided to you about this step of the process.
Recent, workplace supervisory references will be a requirement before coming to an interview so please have references available for us to contact.
If you are offered a position at SaskTel, we will require an acceptable criminal record check.
Thank you for your interest in SaskTel - we look forward to reviewing your application for the SaskTel Store!
Sep 14, 2022
FEATURED
SPONSORED
Part time
As a Service Representative you will sell all types of products and services in our Yorkton SaskTel Store. Your goal is to offer a positive customer experience by identifying the customer's needs and requirements, recommending solutions to benefit the customer and finalizing the sale. You will be responsible for handling a variety of customer inquiries and you must be comfortable working in an environment that has a strong sales focus.
Interested candidates should have past experience in sales roles and a proven sales track record.
Key Responsibilities
Persuasively promotes the sale of products and/or services in a competitive environment in order to meet sales targets.
Determines customer needs and recommends solutions to the customer, utilizing support personnel as required.
Handles device hardware and accessory setup, reviews customer contracts, and educates/informs customers about their services.
Develops and maintains a knowledge of SaskTel’s products, services, systems, and pricing options.
Handles all customer inquires/complaints and resolves issues in a timely, professional manner in order to meet customer service and productivity targets, and positively contributes to customer survey results.
Arranges customer security deposits, and handles cash and payments.
Captures customer requirements, reviews customer request work orders for accuracy, and adjusts/corrects errors and/or omissions on customer accounts.
Participates in sales campaigns and retention activities on an initiated and/or demand basis.
Deals with customers for the purpose of retail sales, product returns and repairs, trade shows, equipment demonstrations, organizing product displays, and may be required to attend customer premises.
Qualifications
Previous sales experience and a proven sales track record.
Excellent communication skills and the ability to deal effectively with others.
Knowledge of SaskTel's products and services.
Knowledge of computers and various software applications.
Demonstrated ability to perform multiple tasks.
Keyboarding skills of 20 WPM.
Analytical, problem solving and decision-making skills.
Ability to plan and organize in a self-directed and public environment
Ability to work under continual pressure and demonstrate the flexibility to work in a constantly changing environment.
Successful completion of prescribed training courses. Testing Information for the Position
Please check your email frequently as this will be the primary method of contact.
If you are shortlisted for this position, you will be emailed an online assessment to the email address you provide in your application. Please complete this assessment within 48 hours of receipt.
Our online test is administered through our testing company called SHL. This is a multiple choice test that is used to measure your sales ability and customer service skills. Please take note that some sections are timed.
You will be contacted via email or phone to discuss the result of your testing.
If you pass the online test, you may be invited in for an interview depending on how many candidates pass the initial testing.
During the interview you will be asked to complete a face to face sales simulation with the hiring managers. More details will be provided to you about this step of the process.
Recent, workplace supervisory references will be a requirement before coming to an interview so please have references available for us to contact.
If you are offered a position at SaskTel, we will require an acceptable criminal record check.
Thank you for your interest in SaskTel - we look forward to reviewing your application for the SaskTel Store!
WHO WE ARE
As a recognized leader in emergency communications, E-Comm is an organization that provides first responders and the public with critical life-safety services in communities across B.C. Our people are passionate about their work and public safety. We operate two emergency communications centres - one located in Vancouver and one in Saanich. E-Comm also provides integrated police and fire call taking and dispatch services to more than 70 police and fire departments and owns/operates the largest multi-jurisdictional, tri-service wide-area radio network in B.C. We are proud to serve communities across this beautiful province through our four operational and administrative locations in Vancouver, Burnaby and Saanich.
JOB SUMMARY
We're looking for people to join our team in helping to save lives and protect property - people who thrive on making a difference and embrace challenges, variety, diversity and our corporate values of respect, integrity, collaboration, accountability and service. Our 9-1-1 Emergency / Non-Emergency Call Takers provide a critical service that supports both public and first responder safety, and are the hidden back bone for the work that our first responders carry out in communities across British Columbia. They are often the first point of contact for the people who call 9-1-1 which gives you a chance to assist the public when they are facing a crisis and get them the help they need. They are responsible for receiving emergency and non-emergency calls, providing call-taking services for our Police & Fire agencies, creating reports, and relaying information to dispatchers and appropriate services. Our 9-1-1 Emergency / Non-Emergency Call Takers work in our emergency communication centres – one located in Vancouver and one in Saanich, that operate 24 hours a day, 365 days a year to answer nearly 1.8 million calls annually.
JOB DETAILS
Job rate: PG 17 | $30.41 to $35.77 per hour; $60,885 - $71,614 per annum (2022 rates)
Training rate: PG 15 | $28.07 per hour; $56,193 per annum (2022 rates)
Hours of work: 4 on 4 off, 12-hour shifts.
Employee Group: CUPE, Local 8911
Department: Operations
Location: Vancouver, BC
Job status: We are looking for qualified applicants who are keen to start work as a 911 Emergency / Non-Emergency Call Taker in the next three to six months. Specific job terms to be confirmed.
WHAT WE OFFER
Meaningful work - work with a sense of purpose, supporting the public and first-responders.
Competitive salary - with the opportunity for increases.
Generous vacation plan.
Excellent extended health and dental benefits.
Employee Savings Plan - employer matched contributions to a savings account.
Pension - we are members of the Municipal Pension Plan, a defined benefits fund.
Career development - we are supportive in developing your skills while pursuing your career at E-Comm.
A STRONG CANDIDATE IS
Excellent communicator | You are fluent in English and have a commanding telephone presence. In high stress situations, you are calm and can be assertive when necessary. You can quickly summarize and paraphrase information that you hear.
Service-oriented | You have a strong desire to help others through public service. Your customer service skills include conflict-resolution and active listening.
Energetic | You thrive in a fast paced environment and are able to multi-task with ease. The opportunity to take a variety of calls excites and motivates you.
Collaborative | You enjoy working in a team environment. The opportunity to be involved in mentorship and interactive training programs will elevate your work and learning.
Inquisitive | You have a thirst for knowledge and are always looking to improve. When you ask questions, it is driven by your curiosity to understand a situation.
WHAT YOU’LL NEED
Education | High School Diploma or equivalent.
Effective Communication Skills | Fluent in english both orally and in writing.
Computer Skills | Must be able to type a minimum of 44 WPM during a 5-minute typing test.
Geography | Knowledge of southwest British Columbia with an emphasis on Metro Vancouver area including knowledge of street names, landmarks, tunnels, bridges, and bodies of water.
Work Authorization | A Canadian Citizen or Permanent Resident residing in Canada for a minimum 3 of the last 5 years.
Availability | Able to work full-time during 9 month training period with minimal or no vacation time.
Security Clearance | Applicants must be successful in a Vancouver Police Department (VPD) interview that will investigate your employment, education, associates, finances, drug and alcohol use, and criminal activity over the past 10 years.
Covid-19 Vaccine Requirement | As an integral part of British Columbia’s emergency services, all E-Comm employees are required to be fully vaccinated as a condition of hire and ongoing employment. Candidates may only be exempted from this requirement if they request and are approved for an accommodation based on a characteristic protected by the British Columbia Human Rights Code.
NICE TO HAVE
Additional education | Courses in public safety, emergency communications, or criminology.
Volunteer or work experience | Experience working in a Public Safety or Emergency Services environment.
Superb geography knowledge | Knowledge of British Columbia Geography at a high level. This can include knowledge of street names, landmarks, tunnels, bridges, and bodies of water.
Call-centre experience | Experience working in a high-pressure or high-volume call-centre.
Aug 17, 2022
FEATURED
SPONSORED
Full time
WHO WE ARE
As a recognized leader in emergency communications, E-Comm is an organization that provides first responders and the public with critical life-safety services in communities across B.C. Our people are passionate about their work and public safety. We operate two emergency communications centres - one located in Vancouver and one in Saanich. E-Comm also provides integrated police and fire call taking and dispatch services to more than 70 police and fire departments and owns/operates the largest multi-jurisdictional, tri-service wide-area radio network in B.C. We are proud to serve communities across this beautiful province through our four operational and administrative locations in Vancouver, Burnaby and Saanich.
JOB SUMMARY
We're looking for people to join our team in helping to save lives and protect property - people who thrive on making a difference and embrace challenges, variety, diversity and our corporate values of respect, integrity, collaboration, accountability and service. Our 9-1-1 Emergency / Non-Emergency Call Takers provide a critical service that supports both public and first responder safety, and are the hidden back bone for the work that our first responders carry out in communities across British Columbia. They are often the first point of contact for the people who call 9-1-1 which gives you a chance to assist the public when they are facing a crisis and get them the help they need. They are responsible for receiving emergency and non-emergency calls, providing call-taking services for our Police & Fire agencies, creating reports, and relaying information to dispatchers and appropriate services. Our 9-1-1 Emergency / Non-Emergency Call Takers work in our emergency communication centres – one located in Vancouver and one in Saanich, that operate 24 hours a day, 365 days a year to answer nearly 1.8 million calls annually.
JOB DETAILS
Job rate: PG 17 | $30.41 to $35.77 per hour; $60,885 - $71,614 per annum (2022 rates)
Training rate: PG 15 | $28.07 per hour; $56,193 per annum (2022 rates)
Hours of work: 4 on 4 off, 12-hour shifts.
Employee Group: CUPE, Local 8911
Department: Operations
Location: Vancouver, BC
Job status: We are looking for qualified applicants who are keen to start work as a 911 Emergency / Non-Emergency Call Taker in the next three to six months. Specific job terms to be confirmed.
WHAT WE OFFER
Meaningful work - work with a sense of purpose, supporting the public and first-responders.
Competitive salary - with the opportunity for increases.
Generous vacation plan.
Excellent extended health and dental benefits.
Employee Savings Plan - employer matched contributions to a savings account.
Pension - we are members of the Municipal Pension Plan, a defined benefits fund.
Career development - we are supportive in developing your skills while pursuing your career at E-Comm.
A STRONG CANDIDATE IS
Excellent communicator | You are fluent in English and have a commanding telephone presence. In high stress situations, you are calm and can be assertive when necessary. You can quickly summarize and paraphrase information that you hear.
Service-oriented | You have a strong desire to help others through public service. Your customer service skills include conflict-resolution and active listening.
Energetic | You thrive in a fast paced environment and are able to multi-task with ease. The opportunity to take a variety of calls excites and motivates you.
Collaborative | You enjoy working in a team environment. The opportunity to be involved in mentorship and interactive training programs will elevate your work and learning.
Inquisitive | You have a thirst for knowledge and are always looking to improve. When you ask questions, it is driven by your curiosity to understand a situation.
WHAT YOU’LL NEED
Education | High School Diploma or equivalent.
Effective Communication Skills | Fluent in english both orally and in writing.
Computer Skills | Must be able to type a minimum of 44 WPM during a 5-minute typing test.
Geography | Knowledge of southwest British Columbia with an emphasis on Metro Vancouver area including knowledge of street names, landmarks, tunnels, bridges, and bodies of water.
Work Authorization | A Canadian Citizen or Permanent Resident residing in Canada for a minimum 3 of the last 5 years.
Availability | Able to work full-time during 9 month training period with minimal or no vacation time.
Security Clearance | Applicants must be successful in a Vancouver Police Department (VPD) interview that will investigate your employment, education, associates, finances, drug and alcohol use, and criminal activity over the past 10 years.
Covid-19 Vaccine Requirement | As an integral part of British Columbia’s emergency services, all E-Comm employees are required to be fully vaccinated as a condition of hire and ongoing employment. Candidates may only be exempted from this requirement if they request and are approved for an accommodation based on a characteristic protected by the British Columbia Human Rights Code.
NICE TO HAVE
Additional education | Courses in public safety, emergency communications, or criminology.
Volunteer or work experience | Experience working in a Public Safety or Emergency Services environment.
Superb geography knowledge | Knowledge of British Columbia Geography at a high level. This can include knowledge of street names, landmarks, tunnels, bridges, and bodies of water.
Call-centre experience | Experience working in a high-pressure or high-volume call-centre.
Northwestel is hiring a telecommunications enthusiast in Yellowknife to join the Network Ops Control Centre team as a Technician! You will have the opportunity to manage, control, and maintain Northwestel network assets by monitoring surveillance systems, personnel movement, issues system clearances and planned releases following established guidelines.
Employment Equity
Northwestel values diversity in the workplace and is committed to the goals of Employment Equity. We strive to achieve a skilled workforce that is representative of the population we serve, and as a Northern company, we are committed to the employment and career development of our Indigenous peoples. Candidates must clearly indicate on their application if they are an Indigenous person, a woman, a person with a disability, or a visible minority if they wish to receive hiring preference.
Specific Accountabilities
Manages, controls, and maintains Northwestel network assets by monitoring surveillance systems, personnel movement, issues system clearances and planned releases following established guidelines.
Interfaces with connecting carriers on all facility failures.
Prepares, distributes and updates network trouble tickets, enters and updates all facilities information. Prepares and distributes reports as required.
Analyze trouble patterns generated by digital switching systems, Frame Relay Networks, IP Networks and various Transport equipment related to service delivery, operations and maintenance.
Compile, analyze and generate statistical reports on a daily, weekly and monthly basis.
Interface with Corporate Security, Environmental Action Committee, Service Desk and Change Management provide details and analysis where required.
Provision and administer Operations Support Centre Surveillance
Initial testing on Private Wire, Frame Relay, and IP related services.
Shift work will be required with this position.
Knowledge & Skills Required
Graduate of a 2-year telecommunications electronics or IT program.
Ability to analyze data and form conclusions using data from a wide range of data sources.
Knowledge of SNMP, Frame Relay, ATM and TCP/IP concepts and protocols, and the ability to use standard computer word processing and database programs.
As part of the recruitment process for this position, candidates may be required to take pre-employment tests and/or complete work simulation exercise to assess job fit.
As a safety conscious COR™ Certified organization, we have an established and comprehensive safety program. We expect all employees to participate in our organizational health and safety programs, adhering to all safe work procedures focused on continuous improvement.
Jun 20, 2022
FEATURED
SPONSORED
Full time
Northwestel is hiring a telecommunications enthusiast in Yellowknife to join the Network Ops Control Centre team as a Technician! You will have the opportunity to manage, control, and maintain Northwestel network assets by monitoring surveillance systems, personnel movement, issues system clearances and planned releases following established guidelines.
Employment Equity
Northwestel values diversity in the workplace and is committed to the goals of Employment Equity. We strive to achieve a skilled workforce that is representative of the population we serve, and as a Northern company, we are committed to the employment and career development of our Indigenous peoples. Candidates must clearly indicate on their application if they are an Indigenous person, a woman, a person with a disability, or a visible minority if they wish to receive hiring preference.
Specific Accountabilities
Manages, controls, and maintains Northwestel network assets by monitoring surveillance systems, personnel movement, issues system clearances and planned releases following established guidelines.
Interfaces with connecting carriers on all facility failures.
Prepares, distributes and updates network trouble tickets, enters and updates all facilities information. Prepares and distributes reports as required.
Analyze trouble patterns generated by digital switching systems, Frame Relay Networks, IP Networks and various Transport equipment related to service delivery, operations and maintenance.
Compile, analyze and generate statistical reports on a daily, weekly and monthly basis.
Interface with Corporate Security, Environmental Action Committee, Service Desk and Change Management provide details and analysis where required.
Provision and administer Operations Support Centre Surveillance
Initial testing on Private Wire, Frame Relay, and IP related services.
Shift work will be required with this position.
Knowledge & Skills Required
Graduate of a 2-year telecommunications electronics or IT program.
Ability to analyze data and form conclusions using data from a wide range of data sources.
Knowledge of SNMP, Frame Relay, ATM and TCP/IP concepts and protocols, and the ability to use standard computer word processing and database programs.
As part of the recruitment process for this position, candidates may be required to take pre-employment tests and/or complete work simulation exercise to assess job fit.
As a safety conscious COR™ Certified organization, we have an established and comprehensive safety program. We expect all employees to participate in our organizational health and safety programs, adhering to all safe work procedures focused on continuous improvement.
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions so you feel empowered at work. Our team members have what they need to make a meaningful impact and feel truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com
Job Description
What You'll Be Doing
You’ll be joining CIBC’s Personal and Small Business Banking team. You'll be working in a flexible, fast-paced environment where you'll play a key role in helping your clients achieve their goal of home ownership. As a Mobile Mortgage Advisor Assistant, you'll assist the Mortgage Advisor in building their own business. This role operates within a home office environment with the provision of a CIBC laptop.
How You’ll Succeed
Client Engagement - Respond to client inquiries and facilitate the mortgage application process.
Administrative Support - Assist the Mortgage Advisor in activities to support their business
Business Development Support - Assist with marketing and business development activities, which are designed to facilitate new business, by identifying, and attracting clients to the Mortgage Advisor
Who You Are
You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making.
You can demonstrate experience in Microsoft Office (Excel, Word, PowerPoint) and ideally have experience in residential mortgages.
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You build trust through respect and authenticity.
Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
What CIBC Offers
At CIBC, our people are our greatest asset. You’ll become part of a diverse community that acknowledges everyone’s unique talents, and empowers teams to do what’s right for the client, and to do it well. As part of our team, you will:
Thrive: Benefit from an open and approachable culture that provides the flexibility and support you need to integrate your life at work and at home
Connect : Work in a place where the right technology and infrastructure fosters innovation, collaboration and creativity
Develop: Grow your skills and career through our best-in-class onboarding experience, ongoing learning opportunities, individual development planning and comprehensive product training
Prosper: Share in our collective success with banking benefits, health benefits program, and employee share purchase plan
What You Need to Know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation during the application or interview process, please contact Mailbox.careers-carrieres@cibc.com
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Job Location
Toronto-55 Yonge Street, 7th
Employment Type
Regular
Weekly Hours
37.5
Jun 04, 2021
FEATURED
SPONSORED
Full time
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions so you feel empowered at work. Our team members have what they need to make a meaningful impact and feel truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com
Job Description
What You'll Be Doing
You’ll be joining CIBC’s Personal and Small Business Banking team. You'll be working in a flexible, fast-paced environment where you'll play a key role in helping your clients achieve their goal of home ownership. As a Mobile Mortgage Advisor Assistant, you'll assist the Mortgage Advisor in building their own business. This role operates within a home office environment with the provision of a CIBC laptop.
How You’ll Succeed
Client Engagement - Respond to client inquiries and facilitate the mortgage application process.
Administrative Support - Assist the Mortgage Advisor in activities to support their business
Business Development Support - Assist with marketing and business development activities, which are designed to facilitate new business, by identifying, and attracting clients to the Mortgage Advisor
Who You Are
You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making.
You can demonstrate experience in Microsoft Office (Excel, Word, PowerPoint) and ideally have experience in residential mortgages.
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You build trust through respect and authenticity.
Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
What CIBC Offers
At CIBC, our people are our greatest asset. You’ll become part of a diverse community that acknowledges everyone’s unique talents, and empowers teams to do what’s right for the client, and to do it well. As part of our team, you will:
Thrive: Benefit from an open and approachable culture that provides the flexibility and support you need to integrate your life at work and at home
Connect : Work in a place where the right technology and infrastructure fosters innovation, collaboration and creativity
Develop: Grow your skills and career through our best-in-class onboarding experience, ongoing learning opportunities, individual development planning and comprehensive product training
Prosper: Share in our collective success with banking benefits, health benefits program, and employee share purchase plan
What You Need to Know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation during the application or interview process, please contact Mailbox.careers-carrieres@cibc.com
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Job Location
Toronto-55 Yonge Street, 7th
Employment Type
Regular
Weekly Hours
37.5
JOB OPPORTUNITY
WIRELESS TEAM MEMBER
MOOSE JAW, SK
Do you have a passion for wireless technology? Do you enjoy meeting new people and
building connections?
Join our team at our location in Moose Jaw, SK!
Prairie Mobile Communications is a leading Wireless Communications sales and service company
that was founded over 50 years ago. It is now one of Kenwood Canada’s largest Land Mobile Radio
Dealers and one of SaskTel's largest Authorized Dealers with 21 locations across the Prairies. We
offer SaskTel Cellular & Data, Internet and Max TV services in Saskatchewan, along with two-way
radio sales and service throughout Alberta, Saskatchewan, Manitoba and Northwest Ontario. We
are proud to partner with SaskTel, Kenwood, Motorola, Icom, L3Harris, PBE and many other great
companies!
Prairie Mobile Communications is growing and looking to build a team of exceptional talent who
share our core values of positive energy, curiosity, people power and ownership thinking, and who
will place an emphasis on enhanced customer experience. We are seeking for a driven Wireless
Team Member to join our location in Moose Jaw, SK.
This exciting role will be responsible for developing relationships and making connections with
each customer by proving excellent customer service. You will be discussing customers’ products
and service needs to guide them towards the best wireless technology solutions. If you enjoy
meeting new people and building connections, this opportunity is for you!
Job Duties:
Identifying and soliciting new clients; promoting sales to existing clientele.
Developing relationships with customers by providing excellent customer service,
discussing their product and service needs, and providing them with wireless solutions.
Promoting and completing wireless activations, upgrades, plan and/or data changes, and
other related functions for new and existing customers.
Preparing sales orders and receive payments from customers by cash, credit, or debit card.
Participating in merchandising, promotional activities, store maintenance, inventory count
and trade shows as necessary.
Working alongside manager and fellow team members to maximize personal and store
sales goals.
Perform other duties as required.
Qualifications:
High School diploma (or equivalent), with minimum of one (1) year customer service
experience. Sales experience an asset.
Excellent interpersonal, communication and problem resolution skills.
JOB OPPORTUNITY 1
JOB OPPORTUNITY
WIRELESS TEAM MEMBER
MOOSE JAW, SK
Comfortable with technology and ability to keep up to date with product knowledge and
services.
Strong attention to detail to ensure accuracy in transactions, inventory, and procedures.
Ability to work independently and as part of a team.
Ability to relate to all levels of staff and maintain confidentiality.
Proficient with Microsoft Office applications (Word, Excel and Outlook).
Due to the nature of the business, there may be occasions when the Wireless Team
Member is required to work alone in the store.
Flexible availability including the ability to work weeknights and weekends.
Results oriented, adaptable, an analytical thinker, and possess a high and positive can-do
attitude!
Benefits and Perks:
Competitive hourly base along with a commission structure.
Employee discounts.
Comprehensive benefits including extended health, dental, vision and more (full-time
employees).
RRSP matching and Educational Assistance Program (full-time employees).
Continued support to succeed in your role.
Respectful and fun workplace environment driven by our company culture values.
Find your fit and help us connect people to what’s important to them.
To apply, please submit your resume online at prairiemobile.com/careers or send an e-mail to
careers@prairiemobile.com. Please include the position and location you are applying for in the
subject line.
Prairie Mobile Communications is an equal opportunity employer.
We thank all applicants for their interest. Only those selected for interviews will be contacted.
JOB OPPORTUNITY 2
May 28, 2021
FEATURED
SPONSORED
Full time
JOB OPPORTUNITY
WIRELESS TEAM MEMBER
MOOSE JAW, SK
Do you have a passion for wireless technology? Do you enjoy meeting new people and
building connections?
Join our team at our location in Moose Jaw, SK!
Prairie Mobile Communications is a leading Wireless Communications sales and service company
that was founded over 50 years ago. It is now one of Kenwood Canada’s largest Land Mobile Radio
Dealers and one of SaskTel's largest Authorized Dealers with 21 locations across the Prairies. We
offer SaskTel Cellular & Data, Internet and Max TV services in Saskatchewan, along with two-way
radio sales and service throughout Alberta, Saskatchewan, Manitoba and Northwest Ontario. We
are proud to partner with SaskTel, Kenwood, Motorola, Icom, L3Harris, PBE and many other great
companies!
Prairie Mobile Communications is growing and looking to build a team of exceptional talent who
share our core values of positive energy, curiosity, people power and ownership thinking, and who
will place an emphasis on enhanced customer experience. We are seeking for a driven Wireless
Team Member to join our location in Moose Jaw, SK.
This exciting role will be responsible for developing relationships and making connections with
each customer by proving excellent customer service. You will be discussing customers’ products
and service needs to guide them towards the best wireless technology solutions. If you enjoy
meeting new people and building connections, this opportunity is for you!
Job Duties:
Identifying and soliciting new clients; promoting sales to existing clientele.
Developing relationships with customers by providing excellent customer service,
discussing their product and service needs, and providing them with wireless solutions.
Promoting and completing wireless activations, upgrades, plan and/or data changes, and
other related functions for new and existing customers.
Preparing sales orders and receive payments from customers by cash, credit, or debit card.
Participating in merchandising, promotional activities, store maintenance, inventory count
and trade shows as necessary.
Working alongside manager and fellow team members to maximize personal and store
sales goals.
Perform other duties as required.
Qualifications:
High School diploma (or equivalent), with minimum of one (1) year customer service
experience. Sales experience an asset.
Excellent interpersonal, communication and problem resolution skills.
JOB OPPORTUNITY 1
JOB OPPORTUNITY
WIRELESS TEAM MEMBER
MOOSE JAW, SK
Comfortable with technology and ability to keep up to date with product knowledge and
services.
Strong attention to detail to ensure accuracy in transactions, inventory, and procedures.
Ability to work independently and as part of a team.
Ability to relate to all levels of staff and maintain confidentiality.
Proficient with Microsoft Office applications (Word, Excel and Outlook).
Due to the nature of the business, there may be occasions when the Wireless Team
Member is required to work alone in the store.
Flexible availability including the ability to work weeknights and weekends.
Results oriented, adaptable, an analytical thinker, and possess a high and positive can-do
attitude!
Benefits and Perks:
Competitive hourly base along with a commission structure.
Employee discounts.
Comprehensive benefits including extended health, dental, vision and more (full-time
employees).
RRSP matching and Educational Assistance Program (full-time employees).
Continued support to succeed in your role.
Respectful and fun workplace environment driven by our company culture values.
Find your fit and help us connect people to what’s important to them.
To apply, please submit your resume online at prairiemobile.com/careers or send an e-mail to
careers@prairiemobile.com. Please include the position and location you are applying for in the
subject line.
Prairie Mobile Communications is an equal opportunity employer.
We thank all applicants for their interest. Only those selected for interviews will be contacted.
JOB OPPORTUNITY 2
Telecommunications Supervisor
Employer details: Quad Tech Solutions Inc.
Job details
Location: Brampton, ON
Salary: $40.00 per hour for 35 to 40 hours per week
Terms of employment Permanent Employment-Full time
Timings: Day, Flexible Hours
Start date: Starts as soon as possible
Vacancies: 1 vacancy
Job Bank #1749652
Job requirements
Languages
English
Education
Bachelor's degree
Experience
3 years to less than 5 years
Specific Skills
Train or arrange for training; Supervise workers and projects; Requisition or order materials, equipment and supplies; Establish methods to meet work schedules and co-ordinate work activities with other work units; Co-ordinate and schedule activities; Resolve work problems and recommend measures to improve productivity
Major Work Area
Testing; Service; Repair; Maintenance; Installation; Troubleshooting
Workers Supervised
Telecommunications equipment technicians; Telecommunications line and cable workers; Telecommunications service testers; Switch network installers and repairers
Security and Safety
Basic security clearance
Own Tools/Equipment
Steel-toed safety boots; Hard hat; Safety glasses/goggles
Work Site Environment
Confined spaces; Outdoors; Wet/damp; Dusty
Transportation/Travel Information
Valid driver's licence
Work Conditions and Physical Capabilities
Fast-paced environment; Work under pressure; Physically demanding; Attention to detail; Ability to distinguish between colours; Tight deadlines
Ability to Supervise
3-4 people
Personal Suitability
Effective interpersonal skills; Team player; Excellent oral communication; Client focus; Judgement; Reliability; Organized
Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Indigenous people, Newcomers to Canada, Youth
How to apply
By email: hr@quadtechsolutions.com
Intended job posting audience
Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application.
Jul 17, 2021
SPONSORED
Full time
Telecommunications Supervisor
Employer details: Quad Tech Solutions Inc.
Job details
Location: Brampton, ON
Salary: $40.00 per hour for 35 to 40 hours per week
Terms of employment Permanent Employment-Full time
Timings: Day, Flexible Hours
Start date: Starts as soon as possible
Vacancies: 1 vacancy
Job Bank #1749652
Job requirements
Languages
English
Education
Bachelor's degree
Experience
3 years to less than 5 years
Specific Skills
Train or arrange for training; Supervise workers and projects; Requisition or order materials, equipment and supplies; Establish methods to meet work schedules and co-ordinate work activities with other work units; Co-ordinate and schedule activities; Resolve work problems and recommend measures to improve productivity
Major Work Area
Testing; Service; Repair; Maintenance; Installation; Troubleshooting
Workers Supervised
Telecommunications equipment technicians; Telecommunications line and cable workers; Telecommunications service testers; Switch network installers and repairers
Security and Safety
Basic security clearance
Own Tools/Equipment
Steel-toed safety boots; Hard hat; Safety glasses/goggles
Work Site Environment
Confined spaces; Outdoors; Wet/damp; Dusty
Transportation/Travel Information
Valid driver's licence
Work Conditions and Physical Capabilities
Fast-paced environment; Work under pressure; Physically demanding; Attention to detail; Ability to distinguish between colours; Tight deadlines
Ability to Supervise
3-4 people
Personal Suitability
Effective interpersonal skills; Team player; Excellent oral communication; Client focus; Judgement; Reliability; Organized
Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Indigenous people, Newcomers to Canada, Youth
How to apply
By email: hr@quadtechsolutions.com
Intended job posting audience
Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application.