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5 jobs found in Iqaluit

Duty Supervisor, Customer Service
Canadian North
Iqaluit, NU, Canada
Other Details: Reporting to Manager, Customer Service, Iqaluit Level: Non-Bargaining Skills and Qualifications Include, but not limited to, the following minimum skills and qualifications: High School diploma or equivalent related work experience; Two (2) years of previous experience; Fully proficient computer skills (MSOffice) and superior operating knowledge of Skyline, Sabre (preferred); Demonstrated operational experience, including airport operations, load control, SMS (AQD), etc; Commitment to excellent internal and external customer service; Strong organization skills and ability to manage multiple priorities and deadlines; Excellent interpersonal and communication skills (written and spoken); Excellent leadership skills with the ability to coach, mentor and motivate; Willingness and ability to travel Experience supervising in a unionized environment (preferred); Valid driver's license is required; Ability to communicate in Inuktut a definite asset; Ability to obtain and retain an Airport Restricted Area Pass in accordance with the Airport Restricted Area Access Clearance Program regulated by Transport Canada. Duties and Responsibilities Interested candidates should be able to perform the following duties and responsibilities: Provides oversight to all flight operations and ensures airport operations are performed in accordance with regulatory, Company and customer requirements; Responsible to ensure all airport employees are compliant for training (e.g. safety, regulatory, departmental, security, etc); Coordination of and participation in the delivery of initial and recurrent training of employees; Provides support functions including, but not limited to: scheduling/roster planning, overtime requirements, attendance management, timesheet/payroll review, uniform ordering/distribution, interviewing etc; Participate in investigations and assessments related to safety occurrences; Submit and review reports in regards to safety events; Coordinates with other departments to ensure customer satisfaction and on time performance; Conduct and/or coordinates new employee orientation and onboarding; Coordinate customer invoicing for adhoc/third party services/equipment; Responsible for compliance with Station Controls and Internal Audit Standards; Scheduling, approval of payroll and time off requests; Emergency Response Station Team Lead alternate; Airline Operators Committee (AOC) alternate; On-call after hours support as required; Provide relief coverage / support in the same capacity as listed above for other stations (up to 20% of time) Other duties as assigned. Is this the job for you? Apply in writing with a cover letter and résumé to: Canadian North Human Resources Department Email: recruit@canadiannorth.com Fax: 613-254-6280 Internal and External candidates will be interviewed simultaneously. Only successful candidates will be contacted for interviews. Canadian North is committed to employment equity.
Oct 05, 2022
FEATURED
SPONSORED
Full time
Other Details: Reporting to Manager, Customer Service, Iqaluit Level: Non-Bargaining Skills and Qualifications Include, but not limited to, the following minimum skills and qualifications: High School diploma or equivalent related work experience; Two (2) years of previous experience; Fully proficient computer skills (MSOffice) and superior operating knowledge of Skyline, Sabre (preferred); Demonstrated operational experience, including airport operations, load control, SMS (AQD), etc; Commitment to excellent internal and external customer service; Strong organization skills and ability to manage multiple priorities and deadlines; Excellent interpersonal and communication skills (written and spoken); Excellent leadership skills with the ability to coach, mentor and motivate; Willingness and ability to travel Experience supervising in a unionized environment (preferred); Valid driver's license is required; Ability to communicate in Inuktut a definite asset; Ability to obtain and retain an Airport Restricted Area Pass in accordance with the Airport Restricted Area Access Clearance Program regulated by Transport Canada. Duties and Responsibilities Interested candidates should be able to perform the following duties and responsibilities: Provides oversight to all flight operations and ensures airport operations are performed in accordance with regulatory, Company and customer requirements; Responsible to ensure all airport employees are compliant for training (e.g. safety, regulatory, departmental, security, etc); Coordination of and participation in the delivery of initial and recurrent training of employees; Provides support functions including, but not limited to: scheduling/roster planning, overtime requirements, attendance management, timesheet/payroll review, uniform ordering/distribution, interviewing etc; Participate in investigations and assessments related to safety occurrences; Submit and review reports in regards to safety events; Coordinates with other departments to ensure customer satisfaction and on time performance; Conduct and/or coordinates new employee orientation and onboarding; Coordinate customer invoicing for adhoc/third party services/equipment; Responsible for compliance with Station Controls and Internal Audit Standards; Scheduling, approval of payroll and time off requests; Emergency Response Station Team Lead alternate; Airline Operators Committee (AOC) alternate; On-call after hours support as required; Provide relief coverage / support in the same capacity as listed above for other stations (up to 20% of time) Other duties as assigned. Is this the job for you? Apply in writing with a cover letter and résumé to: Canadian North Human Resources Department Email: recruit@canadiannorth.com Fax: 613-254-6280 Internal and External candidates will be interviewed simultaneously. Only successful candidates will be contacted for interviews. Canadian North is committed to employment equity.
Airport Security Guard
Twilite Security
Iqaluit, NU, Canada
Twilite Security Ltd., a division of the Scarlet Group of Companies, is seeking full-time Airport Security Guards to join our team in Iqaluit, NU. The successful applicant will provide security services at the Iqaluit Airport. Full-time employees can earn up to $26.50 hourly (base pay plus Northern Living Allowance). Responsibilities will include, but are not limited: Lock and unlock baggage doors airside Patrol entire airside aprons Check all gates secure and locked with no damage Ensure all exits and doorways are clear of debris or snow Relieve other guards for breaks gate from other areas of the Airport Record plane traffic and other pertinent information Monitor groundside parking lot Conduct inspections of mobile vehicle with checklist Respond to airport related emergency situations Control and monitor access to restricted area Provide assistance to airport tenants for security and operations related matters Complete reports by recording observations, information, occurrences, and surveillance activities. Qualifications Reside in Iqaluit, NU Previous experience in a security capacity Must be able to obtain and maintain a Transport Canada security clearance Possession of a valid RAIC considered an asset. Class 5 Driver’s Licence considered an asset Airside licence considred an asset Previous experience with Canadian Aviation Security Regulations, Aerodrome Security Measures considered an asset Previous experience as a security guard WHMIS Certification considered an asset Proficient in computer functions as well as Microsoft Office applications (Word and Excel) Ability to work shift work in a 24/7 environment Possess excellent verbal and written communication skills Be driven by customer and personal service Proven ability to produce results within a fast-paced environment Strong teamwork and partnership orientation A willingness to submit to an alcohol and drug test A willingness to complete a criminal record check. To Apply Please submit your cover letter and resume. Please be sure to include the: “Security Guard- Part-Time Iqaluit Airport” in the email subject line. The best method to contact you . Twilite Security Ltd., a division of Scarlet Security Group Ltd embraces the principles of employment equity. We thank all applicants for your interest in employment; however, we will only contact selected applicants. About Twilite Twilite Security Ltd., a division Scarlet Security Group Ltd., is part of one of Canada’s leading security companies. We provide a vast portfolio of risk management solutions to a variety of partners and clients, some of whom are located in remote areas. Our diverse and highly qualified team members and relentless commitment to excellence provide superior results for our clients. Job Type: Part-Time/Casual Part-time hours: 20-36 per week Job Types: Part-time, Casual, Permanent Salary: From $19.00 per hour Benefits: Flexible schedule On-site parking Schedule: 8 hour shift Day shift Monday to Friday Night shift On call Weekends Work remotely: No
Oct 05, 2022
FEATURED
SPONSORED
Part time
Twilite Security Ltd., a division of the Scarlet Group of Companies, is seeking full-time Airport Security Guards to join our team in Iqaluit, NU. The successful applicant will provide security services at the Iqaluit Airport. Full-time employees can earn up to $26.50 hourly (base pay plus Northern Living Allowance). Responsibilities will include, but are not limited: Lock and unlock baggage doors airside Patrol entire airside aprons Check all gates secure and locked with no damage Ensure all exits and doorways are clear of debris or snow Relieve other guards for breaks gate from other areas of the Airport Record plane traffic and other pertinent information Monitor groundside parking lot Conduct inspections of mobile vehicle with checklist Respond to airport related emergency situations Control and monitor access to restricted area Provide assistance to airport tenants for security and operations related matters Complete reports by recording observations, information, occurrences, and surveillance activities. Qualifications Reside in Iqaluit, NU Previous experience in a security capacity Must be able to obtain and maintain a Transport Canada security clearance Possession of a valid RAIC considered an asset. Class 5 Driver’s Licence considered an asset Airside licence considred an asset Previous experience with Canadian Aviation Security Regulations, Aerodrome Security Measures considered an asset Previous experience as a security guard WHMIS Certification considered an asset Proficient in computer functions as well as Microsoft Office applications (Word and Excel) Ability to work shift work in a 24/7 environment Possess excellent verbal and written communication skills Be driven by customer and personal service Proven ability to produce results within a fast-paced environment Strong teamwork and partnership orientation A willingness to submit to an alcohol and drug test A willingness to complete a criminal record check. To Apply Please submit your cover letter and resume. Please be sure to include the: “Security Guard- Part-Time Iqaluit Airport” in the email subject line. The best method to contact you . Twilite Security Ltd., a division of Scarlet Security Group Ltd embraces the principles of employment equity. We thank all applicants for your interest in employment; however, we will only contact selected applicants. About Twilite Twilite Security Ltd., a division Scarlet Security Group Ltd., is part of one of Canada’s leading security companies. We provide a vast portfolio of risk management solutions to a variety of partners and clients, some of whom are located in remote areas. Our diverse and highly qualified team members and relentless commitment to excellence provide superior results for our clients. Job Type: Part-Time/Casual Part-time hours: 20-36 per week Job Types: Part-time, Casual, Permanent Salary: From $19.00 per hour Benefits: Flexible schedule On-site parking Schedule: 8 hour shift Day shift Monday to Friday Night shift On call Weekends Work remotely: No
Cargo Attendant
Canadian North
Iqaluit, NU, Canada
Our airline is passionate about our mission to meaningfully improve the lives of our people, our customers, and the communities we serve. When you join Canadian North, you are joining a team of highly experienced, dedicated, and caring aviation professionals. We provide essential passenger and cargo services to 25 communities within Nunavut, Nunavik and the Northwest Territories, as well as Southern hubs in Ottawa, Montreal, Edmonton, and Toronto. Learn more at canadiannorth.com Cargo Attendant (iqaluit) Ref. # C246270 Position(s) Available: 8 (Full Time) Closes: 2022/09/29 Location: Canada Other Details: Reporting to Manager, Cargo & Ramp - 3 weeks on, 3 weeks off Level: As per the UNIFOR Collective Agreement In accordance with the UNIFOR Collective Agreement Benefits: Benefits vary by position. All Canadian North employees are eligible for: Health, Dental, and Wellness benefits Free/reduced rate flight & cargo privileges Retirement plan Referral program Duties and Responsibilities Interested candidates should be able to perform the following duties and responsibilities: Comply with Company and MOT Standards and Regulations; Handle all cargo; Perform all warehouse related duties; Provide excellent customer service internally and externally; Responsibly maintain clean and orderly work areas; Responsibly use and maintain Company equipment; Assist Customer Service and/or Cargo Agents when required; Assist passengers with mobility and special needs; Perform commissary duties; Assist with reconfiguration of aircraft as required; Perform other duties and functions related to the foregoing; Process airway bills; Other duties as assigned. Skills and Qualifications Include, but not limited to, the following minimum skills and qualifications: High school diploma or equivalent related work experience i.e. warehouse, forklifts, customer service industry, etc.; 1 year of warehouse and/or customer service experience; Demonstrated strong communication, organizational, problem solving & interpersonal skills; Ability to accomplish multiple tasks in a high pressure, high volume environment; Knowledge of cargo handling and processing procedures considered an asset; Knowledge and experience of loading and load control on company aircraft considered an asset; Forklift driving experience an asset; Proven customer service skills; Must hold a valid driver’s license; Must be willing to work various shifts (including evenings, holidays and weekends); Must be able to obtain and retain a D/A level Airport Pass; Ability to communicate in Inuktut a definite asset; Ability to obtain and retain an Airport Restricted Area Identity Card in accordance with the Airport Restricted Area Access Clearance Program regulated by Transport Canada; Rotational accommodation provided. Apply in writing with a cover letter and résumé to: Canadian North Human Resources Department Email: recruit@canadiannorth.com Fax: 613-254-6280 Internal and External candidates will be interviewed simultaneously. Only successful candidates will be contacted for interviews. Canadian North is committed to employment equity. This advisory was posted on August 31, 2022. Equal Opportunity Employment Canadian North is an equal opportunity employer. Members of designated groups (Inuit, First Nations, Métis, Women, Visible Minorities, and People with Disabilities) are encouraged to apply and self-identify. About Us Canadian North is 100% Inuit-owned by Makivik Corporation and the Inuvialuit Development Group. We serve an incredibly small and widely dispersed customer base, which represents less than 1% of the population in Canada. Our flights enable the movement of people, food, and medicine, while providing access to crucial medical care and government services. Nearly all of the communities we serve have no road or rail access, meaning the residents are completely dependent on air service for all aspects of life. We are uniquely equipped to meet this challenge head on with our diverse fleet of aircrafts capable of serving in varied environments from snow to ice to gravel. One-third of the Canadian North team live and work in the Arctic with around 200 Inuit contributing to all areas of our organization, including as board members and senior leadership. Our mission is to meaningfully improve the lives of our people, our customers, and the communities we serve. Our vision is to be respected within Canada’s North as a dynamic and caring airline, diversifying to serve other geographies and markets by leveraging our skills and resources. Our values are safety, integrity, teamwork, innovation, service excellence, community, and respect.
Sep 20, 2022
FEATURED
SPONSORED
Full time
Our airline is passionate about our mission to meaningfully improve the lives of our people, our customers, and the communities we serve. When you join Canadian North, you are joining a team of highly experienced, dedicated, and caring aviation professionals. We provide essential passenger and cargo services to 25 communities within Nunavut, Nunavik and the Northwest Territories, as well as Southern hubs in Ottawa, Montreal, Edmonton, and Toronto. Learn more at canadiannorth.com Cargo Attendant (iqaluit) Ref. # C246270 Position(s) Available: 8 (Full Time) Closes: 2022/09/29 Location: Canada Other Details: Reporting to Manager, Cargo & Ramp - 3 weeks on, 3 weeks off Level: As per the UNIFOR Collective Agreement In accordance with the UNIFOR Collective Agreement Benefits: Benefits vary by position. All Canadian North employees are eligible for: Health, Dental, and Wellness benefits Free/reduced rate flight & cargo privileges Retirement plan Referral program Duties and Responsibilities Interested candidates should be able to perform the following duties and responsibilities: Comply with Company and MOT Standards and Regulations; Handle all cargo; Perform all warehouse related duties; Provide excellent customer service internally and externally; Responsibly maintain clean and orderly work areas; Responsibly use and maintain Company equipment; Assist Customer Service and/or Cargo Agents when required; Assist passengers with mobility and special needs; Perform commissary duties; Assist with reconfiguration of aircraft as required; Perform other duties and functions related to the foregoing; Process airway bills; Other duties as assigned. Skills and Qualifications Include, but not limited to, the following minimum skills and qualifications: High school diploma or equivalent related work experience i.e. warehouse, forklifts, customer service industry, etc.; 1 year of warehouse and/or customer service experience; Demonstrated strong communication, organizational, problem solving & interpersonal skills; Ability to accomplish multiple tasks in a high pressure, high volume environment; Knowledge of cargo handling and processing procedures considered an asset; Knowledge and experience of loading and load control on company aircraft considered an asset; Forklift driving experience an asset; Proven customer service skills; Must hold a valid driver’s license; Must be willing to work various shifts (including evenings, holidays and weekends); Must be able to obtain and retain a D/A level Airport Pass; Ability to communicate in Inuktut a definite asset; Ability to obtain and retain an Airport Restricted Area Identity Card in accordance with the Airport Restricted Area Access Clearance Program regulated by Transport Canada; Rotational accommodation provided. Apply in writing with a cover letter and résumé to: Canadian North Human Resources Department Email: recruit@canadiannorth.com Fax: 613-254-6280 Internal and External candidates will be interviewed simultaneously. Only successful candidates will be contacted for interviews. Canadian North is committed to employment equity. This advisory was posted on August 31, 2022. Equal Opportunity Employment Canadian North is an equal opportunity employer. Members of designated groups (Inuit, First Nations, Métis, Women, Visible Minorities, and People with Disabilities) are encouraged to apply and self-identify. About Us Canadian North is 100% Inuit-owned by Makivik Corporation and the Inuvialuit Development Group. We serve an incredibly small and widely dispersed customer base, which represents less than 1% of the population in Canada. Our flights enable the movement of people, food, and medicine, while providing access to crucial medical care and government services. Nearly all of the communities we serve have no road or rail access, meaning the residents are completely dependent on air service for all aspects of life. We are uniquely equipped to meet this challenge head on with our diverse fleet of aircrafts capable of serving in varied environments from snow to ice to gravel. One-third of the Canadian North team live and work in the Arctic with around 200 Inuit contributing to all areas of our organization, including as board members and senior leadership. Our mission is to meaningfully improve the lives of our people, our customers, and the communities we serve. Our vision is to be respected within Canada’s North as a dynamic and caring airline, diversifying to serve other geographies and markets by leveraging our skills and resources. Our values are safety, integrity, teamwork, innovation, service excellence, community, and respect.
Coffee Barista & Cashier
Black Heart Cafe
Iqaluit, NU, Canada
Black Heart Café was born out of the desire to provide our small community with a new and fresh alternative that focuses on high quality coffee and beverage options with fresh, health conscious food in a casual and welcoming setting. We are looking for an individual who would like to follow us in this journey. You must love being part of a local community and be a highly skilled barista who is motivated working on a small and dynamic team. We are offering a full time barista position for those who want to cultivate their careers in coffee and who also understand the importance of quality and customer service. Experience in specialty coffee is essential for this role - you must understand how to dial in a grinder, steam milk and pour latte art. You must have a passion and interest in all things coffee! If you are a lover of coffee and a foodie with a health conscience, we are looking for you. We want to welcome someone who is knowledgeable in the artistry of coffee but has ability to put the customer experience at the front of every guest interaction. Responsibilities and Duties Common duties would include: - dialling in the espresso machine, adjusting relevant equipment - Steaming milk properly for a variety of drinks - brewing coffee in different methods, drip, pour over, french press, cold brew - Preparing tea and Tea Lattes - Prep work for beverages and food related products - Inventory checks and restocking - Cleaning and maintaining equipment - Cleaning tables and counters - Washing dishes - Sweeping and mopping - Garbage and recycling maintenance - Clean washrooms Qualifications and Skills - minimum of 1yr barista experience - know how to use a manual espresso machine. - know how to steam milk for different type of beverages. - physically able to bend, reach, pull, lift, push according to cleaning needs. - Available to work from a range of Monday - Sunday. - Available to work from 6am - 6pm. - Experience in food industry will be an asset. Benefits - Relocation costs covered - Accommodation provided - Competitive wage. Job Types: Full-time, Contract, Permanent Salary: $21.00-$30.00 per hour Benefits: Discounted or Free Food Schedule: 10 hour shift 8 hour shift Overtime Supplemental pay types: Overtime pay Tips Experience: barista: 2 years (Preferred)
Sep 15, 2022
FEATURED
SPONSORED
Contractor
Black Heart Café was born out of the desire to provide our small community with a new and fresh alternative that focuses on high quality coffee and beverage options with fresh, health conscious food in a casual and welcoming setting. We are looking for an individual who would like to follow us in this journey. You must love being part of a local community and be a highly skilled barista who is motivated working on a small and dynamic team. We are offering a full time barista position for those who want to cultivate their careers in coffee and who also understand the importance of quality and customer service. Experience in specialty coffee is essential for this role - you must understand how to dial in a grinder, steam milk and pour latte art. You must have a passion and interest in all things coffee! If you are a lover of coffee and a foodie with a health conscience, we are looking for you. We want to welcome someone who is knowledgeable in the artistry of coffee but has ability to put the customer experience at the front of every guest interaction. Responsibilities and Duties Common duties would include: - dialling in the espresso machine, adjusting relevant equipment - Steaming milk properly for a variety of drinks - brewing coffee in different methods, drip, pour over, french press, cold brew - Preparing tea and Tea Lattes - Prep work for beverages and food related products - Inventory checks and restocking - Cleaning and maintaining equipment - Cleaning tables and counters - Washing dishes - Sweeping and mopping - Garbage and recycling maintenance - Clean washrooms Qualifications and Skills - minimum of 1yr barista experience - know how to use a manual espresso machine. - know how to steam milk for different type of beverages. - physically able to bend, reach, pull, lift, push according to cleaning needs. - Available to work from a range of Monday - Sunday. - Available to work from 6am - 6pm. - Experience in food industry will be an asset. Benefits - Relocation costs covered - Accommodation provided - Competitive wage. Job Types: Full-time, Contract, Permanent Salary: $21.00-$30.00 per hour Benefits: Discounted or Free Food Schedule: 10 hour shift 8 hour shift Overtime Supplemental pay types: Overtime pay Tips Experience: barista: 2 years (Preferred)
Iniksaliurvik Agent
Canadian North
Iqaluit, NU, Canada
Our airline is passionate about our mission to meaningfully improve the lives of our people, our customers, and the communities we serve. When you join Canadian North, you are joining a team of highly experienced, dedicated, and caring aviation professionals. We provide essential passenger and cargo services to 25 communities within Nunavut, Nunavik and the Northwest Territories, as well as Southern hubs in Ottawa, Montreal, Edmonton, and Toronto. Learn more at canadiannorth.com Iniksaliurvik Agent Ref. # C648118 Position(s) Available: 1 (Part Time) Closes: 2022/08/15 Location: Iqaluit Other Details: Reporting to Manager, Customer Support Level: As per the UNIFOR Collective Agreement In accordance with the UNIFOR Collective Agreement Benefits: Benefits vary by position. All Canadian North employees are eligible for: Health, Dental, and Wellness benefits Free/reduced rate flight & cargo privileges Retirement plan Referral program Duties and Responsibilities Interested candidates should be able to perform the following duties and responsibilities: Make reservations and compute fares; Disseminate information; Issue tickets and process sales reports for deposit; Assemble, control and transmit reservations and passenger data; Maintain records as required; Other duties as assigned. Skills and Qualifications Include, but not limited to, the following minimum skills and qualifications: High School diploma or equivalent related work experience; One (1) year of previous experience; Possess a working knowledge of Sabre System; Fluently bilingual in Inuktitut and English (verbal and written) French an asset; Must be familiar with all aspects paperwork/documentation for all passenger service functions; Must possess strong communication, and interpersonal skills; Proven customer service skills; Works well in team environment; Must be adept at handling multiple tasks, and prioritizing duties; Willing to assist in all areas of passenger services; Willing to work irregular hours of operation and shift work; Ability to obtain and retain an Airport Restricted Area Identity Card in accordance with the Airport Restricted Area Access Clearance Program regulated by Transport Canada. Apply in writing with a cover letter and résumé to: Canadian North Human Resources Department Email: recruit@canadiannorth.com Fax: 613-254-6280 Internal and External candidates will be interviewed simultaneously. Only successful candidates will be contacted for interviews. Canadian North is committed to employment equity. This advisory was posted on August 8, 2022. Equal Opportunity Employment Canadian North is an equal opportunity employer. Members of designated groups (Inuit, First Nations, Métis, Women, Visible Minorities, and People with Disabilities) are encouraged to apply and self-identify. About Us Canadian North is 100% Inuit-owned by Makivik Corporation and the Inuvialuit Development Group. We serve an incredibly small and widely dispersed customer base, which represents less than 1% of the population in Canada. Our flights enable the movement of people, food, and medicine, while providing access to crucial medical care and government services. Nearly all of the communities we serve have no road or rail access, meaning the residents are completely dependent on air service for all aspects of life. We are uniquely equipped to meet this challenge head on with our diverse fleet of aircrafts capable of serving in varied environments from snow to ice to gravel. One-third of the Canadian North team live and work in the Arctic with around 200 Inuit contributing to all areas of our organization, including as board members and senior leadership. Our mission is to meaningfully improve the lives of our people, our customers, and the communities we serve. Our vision is to be respected within Canada’s North as a dynamic and caring airline, diversifying to serve other geographies and markets by leveraging our skills and resources. Our values are safety, integrity, teamwork, innovation, service excellence, community, and respect.
Aug 10, 2022
FEATURED
SPONSORED
Part time
Our airline is passionate about our mission to meaningfully improve the lives of our people, our customers, and the communities we serve. When you join Canadian North, you are joining a team of highly experienced, dedicated, and caring aviation professionals. We provide essential passenger and cargo services to 25 communities within Nunavut, Nunavik and the Northwest Territories, as well as Southern hubs in Ottawa, Montreal, Edmonton, and Toronto. Learn more at canadiannorth.com Iniksaliurvik Agent Ref. # C648118 Position(s) Available: 1 (Part Time) Closes: 2022/08/15 Location: Iqaluit Other Details: Reporting to Manager, Customer Support Level: As per the UNIFOR Collective Agreement In accordance with the UNIFOR Collective Agreement Benefits: Benefits vary by position. All Canadian North employees are eligible for: Health, Dental, and Wellness benefits Free/reduced rate flight & cargo privileges Retirement plan Referral program Duties and Responsibilities Interested candidates should be able to perform the following duties and responsibilities: Make reservations and compute fares; Disseminate information; Issue tickets and process sales reports for deposit; Assemble, control and transmit reservations and passenger data; Maintain records as required; Other duties as assigned. Skills and Qualifications Include, but not limited to, the following minimum skills and qualifications: High School diploma or equivalent related work experience; One (1) year of previous experience; Possess a working knowledge of Sabre System; Fluently bilingual in Inuktitut and English (verbal and written) French an asset; Must be familiar with all aspects paperwork/documentation for all passenger service functions; Must possess strong communication, and interpersonal skills; Proven customer service skills; Works well in team environment; Must be adept at handling multiple tasks, and prioritizing duties; Willing to assist in all areas of passenger services; Willing to work irregular hours of operation and shift work; Ability to obtain and retain an Airport Restricted Area Identity Card in accordance with the Airport Restricted Area Access Clearance Program regulated by Transport Canada. Apply in writing with a cover letter and résumé to: Canadian North Human Resources Department Email: recruit@canadiannorth.com Fax: 613-254-6280 Internal and External candidates will be interviewed simultaneously. Only successful candidates will be contacted for interviews. Canadian North is committed to employment equity. This advisory was posted on August 8, 2022. Equal Opportunity Employment Canadian North is an equal opportunity employer. Members of designated groups (Inuit, First Nations, Métis, Women, Visible Minorities, and People with Disabilities) are encouraged to apply and self-identify. About Us Canadian North is 100% Inuit-owned by Makivik Corporation and the Inuvialuit Development Group. We serve an incredibly small and widely dispersed customer base, which represents less than 1% of the population in Canada. Our flights enable the movement of people, food, and medicine, while providing access to crucial medical care and government services. Nearly all of the communities we serve have no road or rail access, meaning the residents are completely dependent on air service for all aspects of life. We are uniquely equipped to meet this challenge head on with our diverse fleet of aircrafts capable of serving in varied environments from snow to ice to gravel. One-third of the Canadian North team live and work in the Arctic with around 200 Inuit contributing to all areas of our organization, including as board members and senior leadership. Our mission is to meaningfully improve the lives of our people, our customers, and the communities we serve. Our vision is to be respected within Canada’s North as a dynamic and caring airline, diversifying to serve other geographies and markets by leveraging our skills and resources. Our values are safety, integrity, teamwork, innovation, service excellence, community, and respect.
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