Privacy and Information Access Coordinator

Competition # NB22026, Full Time Permanent, Moncton

Closing date: June 5, 2022

Medavie Health Services New Brunswick is the subsidiary of Medavie Health Services responsible for the optimal operation and management of EM/ANB, an integrated, service-led primary health care organization. People are the biggest drivers of our success, and we are excited to continue building a healthier New Brunswick together. As the management company for Ambulance New Brunswick and the Extra-Mural Program, we’re looking for an Privacy and Information Access Coordinator to help support our growing operation which provides exemplary, highly coordinated primary health care in the right place, from the right provider, at the right time.

Medavie Health Services is part of Medavie, a health services organization. Together with Medavie Blue Cross, we are committed to providing innovative solutions that will improve the health of all Canadians.

As a not-for-profit organization, Medavie is proud to commit an annual social dividend to the Medavie Health Foundation to support programs and initiatives aimed at addressing some of our country’s most pressing physical and mental health care challenges.

Reporting to Privacy and Information Access Officer, your role will be to assist with privacy, confidentiality and information access matters for Medavie Health Service New Brunswick (MSHNB), Ambulance New Brunswick (ANB), the Extra-Mural Program (EMP) and other services and programs. You will have a supporting role in the independent review of all aspects of the company’s compliance with Personal Health Information Privacy and Access Act (PHIPPAA) and Right to Information and Protection of Privacy Act (RTIPPA), as well as other privacy and information access laws and best practices.

In this role, you will be responsible for:

• Collaborate with all the departments to identify solutions to minimize privacy risks;
• Development and review of privacy guidelines, procedure and policies;
• Document privacy legal and regulatory requirements;
• Respond to personal health information requests;
• Administer the process for receiving, documenting, tracking, investigating and taking action on all complaints concerning the company’s privacy policies;
• Administer a process for receiving, documenting, tracking, investigating and taking action on all information access and correction requests;
• Assist in conducting privacy risk and impact assessments;
• Support the management of inquiry requests, and incident and breach management;
• Collaborate with the cyber security team on a variety of overlapping initiatives and responsibilities;
• Assist in the development of annual privacy training materials and department specific training and manage employee compliance with required training;
• Manage appropriate privacy and confidentiality consent forms, authorization forms, and information access and correction forms.

As the ideal candidate, you:

• Have an under graduate degree in a related field such as health, social sciences, business or public administration, or successful completion of a College Certificate / Diploma in Records Management, Information Management or Business Administration or equivalent combination of education and related experience;
• 2- 3 years of experience/knowledge in privacy and/or compliance (are an asset);
• Experience managing confidential, private and patient information;
• Have an understanding of investigative processes;
• Possess experience developing policies and procedures;
• Possess experience in the development and writing of reports and briefings;
• Have the ability to gather facts, understand requests, clarify information, work collaboratively with individuals and groups and formulate sound defendable conclusions.

Bilingualism is a requirement for this position.

If you are interested in working with a dynamic team of professionals and possess the necessary qualifications, please send your resume with cover letter to hr-rh@medavienb.ca. Please include the competition number in the file name along with your first and last name.

Competition closes June 5, 2022.

We would like to thank all candidates for expressing interest. Please note only those selected for interviews will be contacted.

Medavie Health Services New Brunswick is committed to the principle of equal opportunity in its employment practices and to providing an environment free from discrimination and harassment for all employees.

Any candidate not currently employed with Medavie Health Services New Brunswick will need to provide proof of full vaccination against COVID-19, or a valid medical certificate exempting them from the vaccine.