IT Support Assistant

The Expert Collective is looking for IT Support Assistants who are accurate, client focused, organized, a team player, initiative, and have good judgement. We would also like someone who has effective interpersonal skills, excellent oral and written communication. The Expert Collective is a not for profit that helps youth and newcomers to Canada find reliable and honest work. We are looking for an IT Support Assistant to help our IT leads with the day to day running of our office. We would like our employees to be able to work in a fast-paced environment, work under pressure, stick to tight deadlines, okay with repetitive tasks, pay attention to detail, and okay with standing, sitting and walking.

Job Duties

• Confer with client to identify and document requirements
• Conduct business and technical studies
• Design, develop and implement information systems business solutions
• Provide advice on information systems strategy, policy, management, and service delivery
• Assess physical and technical security risks to data, software, and hardware
• Develop policies, procedure, and contingency plans to minimize the effects of security breaches
• Develop and implement policies and procedures throughout the software development life cycle
• Conduct reviews to assess quality assurance practices, software products and information systems

Work Setting: Non-for-profit

Terms of Employment: Term or Contract 8 Months, Part-Time

Employment work times: Morning, Day

Language of Work: English

Wage: To Be Negotiated

Hours: 10/per week

Location of Work: 625 14th Street NW Calgary, Alberta

Skills Required

Education: No education required but we are looking for people in-between the ages 15-30

Work Experience: An Asset

Please send us your resume at hr@theexpertcollective.ca